Our Staff

Kathy Lersch: President / Owner of Classy Critters Inc.                                                

  • 20 years grooming experience
  • Certified Member of the Wauconda Citizens Emergency Response Team
  • Trained in Animal Emergency Disaster Planning
  • Animal Behavior/ Dog Training
  • Experienced Vet technician
  • Golden Retriever ‘Buddy’ is certified in Fire & Rescue/ Therapy dog

As owner and head groomer of Classy Critters, Kathy has been operating Classy Critters and grooming pets for twenty years and she has loved every minute of it. To this day Kathy continues learning, then mastering and then training. As a member of C.E.R.T (Citizens Emergency Response Team) Kathy became certified in: Animal Emergency Disaster, Animal Behavior/ Dog Training, First Aide and C.P.R. Kathy’s personal Golden Retriever ‘Buddy’ is certified in Fire and Rescue and is also a therapy dog.

Kathy’s experience and knowledge has enabled her to readily identify suspicious lumps sores and skin problems that need special attention. Her experience with special needs dogs, allows Classy Critters to stand out within her industry. Because of her unique qualifications, Classy Critters gladly accepts elderly dogs, feared breeds, and behaviorally challenged dogs and handle their grooming needs too. Kathy is committed to offering the best possible grooming experience to all of her clients and their beloved pets. As such, on any given day Kathy may be seen working together with a pet owner to accomplish a special need for a particular animal.

Kathy values the bond she forms with her clients (both the pet and its owner). Here’s how Kathy feels about the bond she develops with your pet;

“My personal goal twenty years ago and still in place today is that all dogs need to feel safe, and know that they are in the gentle hands of someone they can trust and who are sympathetic to their special needs. ‘Our pets are family!’ Our staff was drawn to this business because of their love for animals. ‘We love what we do.’ It brings joy and satisfaction when the dog turns and gives one of us a big doggie kiss! And we get a lot of them!”

 

Cindy: Apprentice Groomer & Social Media Manager

As Co-founder and Managing Director of a successful Lake County Non-Profit Animal Rescue Group, Cindy’s passion and love for animals ultimately lead her to the grooming industry. But her talent didn’t stop there, in addition to supporting Kathy as a Groomers Assistant and Apprentice, Cindy continues to design, manage and maintain our Facebook Page, Website and all social media. Her wealth of knowledge and business expertise has proven to be most beneficial to Classy Critters.  We are pleased to have her on our team.

 

Justine:  Senior Dog Bather and Groomers Assistant

As a Senior Dog Bather and Groomers Assistant, Justine brings to Classy Critters unsurpassed knowledge and expertise in all aspects of professionally preparing any dog breed for grooming. The final stage of the grooming process (cutting and scissoring) benefits greatly through skilled bathing and the implementation of proper hygiene techniques prior to the haircut. The real secret however, behind Justine’s beautifully hand blown-dry coats, is her sincere passion for grooming and love for dogs.

 

Donna: Office Manager & Groomers Assistant
Donna has been assisting Kathy as Office Manager for a number of years, and in addition to her administrative role, she has expanded her responsibilities to utilize her experience a Groomers Assistant. After a short retirement, we are thrilled with her return, and pleased to see her take on this added task. Donna’s sincere love for dogs, and the warm and caring customer relations that she established with Classy Clients and their pets over time, are certainly a welcomed return.
We are excited to have Donna back on The Classy Critters Crew!